ACH Bank Transfer Transactions

ACH payments take up to 5 business days to receive acknowledgment of their success or failure:

• When created, ACH charges will have the initial status of pending.
• A pending balance transaction will immediately be created reflecting the payment amount.
• Payments created after 21:00 UTC are currently processed on the next business day.
• During the following 4 business days, the payment will either transition to succeeded or failed depending on the customer’s bank.
• Successful ACH payments will be reflected in your available balance after 7 business days, at which point the funds are available for automatic transfer to your bank account.
• Failed ACH payments will reverse the pending balance transaction created.
• Your customer will see the payment reflected on their bank statement 1-2 days after creating the charge. (Your customer will know the payment succeeded before the bank notifies CheqrPay.)

Failures can happen for a number of reasons such as: insufficient funds, a bad account number, or the customer disabled debits from their bank account.